Microsoft Dynamics 365, is the sole cloud-based solution which offers everything you will ever need for ERP and CRM in a single place. It unifies all these capabilities into the applications which work in a seamless manner together that range across:
- Field service
- Customer service
- Project service automation
All these applications are already integrated with tools that you use already, like Excel and Outlook and bring about the power associated with digital-intelligence on each decision you will ever make. One of the stand-out benefits is that things you are able to do with Dynamics 365 are increasing on a daily basis.
Below are the 10 stand out benefits for you and your business:
1. Begin with what you really need and then start to add in apps as your requirements change
Microsoft Dynamics 365 has been designed to offer you simplicity. You can use apps that work well by themselves or together, which means you are able to design solutions that suit your needs. As soon as your situation starts to change, and new requirements arise, you are able to locate applications which will assist your growth.
2. Start to understand your customers in a brand-new way
Dynamics 365 can bring together all types of customer-data which offers you with a comprehensive overview of your existing customers. Here you are able to make use of pre-built KPIs that help you to understand the journey of the customers using real-time updates. Here you are offered a way to personalise customer experiences and to track and measure how healthy your customer relationships are as well as a secure process for data migration.
When you have a subscription-model and monthly operational costs it offers more flexibility compared to having only capital costs. It can also end up cheaper as you are only purchasing what you really need. In addition, Microsoft Dynamics 365 does away with the needs to manage your servers and data centre, which also results in dramatic savings.
This system is based on what is known as “purchase subscriptions by role.” This means you only need to subscribe individuals to work they do, opposed to buying one large license to cover all the roles.
5. Easy to use
Microsoft Dynamics 365 is associated with Microsoft’s … Read more ...